DR. MOKHFI HARIZI.; DR. HOUSSEYN OUARAD; DR. ABDELLAH AGGOUN; DR. ABDELHAMID MEDDOUR. The Impact of Adopting the Marketing Dimensions of E-CRM on Customer Trust in Service Organizations A case study of a sample of mobile phone customers in Algeria. The Sankalpa: International Journal of Management Decisions, [S. l.], v. 12, n. 1, p. 1469–1496, 2026. Disponível em: https://thesankalpa.org/ijmd/article/view/273. Acesso em: 26 may. 2026.