[1]
Dr. MOKHFI HARIZI., Dr. HOUSSEYN OUARAD, Dr. ABDELLAH AGGOUN, and Dr. ABDELHAMID MEDDOUR, “The Impact of Adopting the Marketing Dimensions of E-CRM on Customer Trust in Service Organizations A case study of a sample of mobile phone customers in Algeria”., Sankalpa, vol. 12, no. 1, pp. 1469–1496, May 2026.